Subscription & Refund Policy

Customers may request a full refund within fourteen (14) days from the date their subscription begins.

Refund requests must be submitted within this 14-day period by contacting our support team through the official support channel.

After the 14-day refund window expires, the subscription will be considered fully active, and the customer agrees to the full terms and duration of the selected subscription plan.

Crypto01.com operates on a simple, transparent billing model. Users may choose to pay on a month-to-month basis or pay for a full year in advance. There are no tiered subscription levels — all users on the same billing cycle receive the same access.

If a subscription is cancelled:

• Cancellation will stop any future billing.
• For month-to-month plans, access will remain active until the end of the current paid month. No partial refunds will be issued for unused days.
• For annual (pay-per-year-in-advance) plans, access will remain active until the end of the paid annual period. No refunds will be issued for the remaining months in the annual term, except where applicable within the 14-day refund window outlined in Section 1.

Users may manage or cancel their subscription at any time from their user profile page.

Once the 14-day refund period has passed, no refunds will be issued, including but not limited to:

• dissatisfaction with the service
• any claim of third-party usage for real life trading events that accumulated any shape or form of loss will not be a valid claim for refund from third-party service providers
• lack of use of the service

All payments made after the 14-day period are final and non-refundable.

The service provides analyzed assets and market insights intended to indicate potential market movements.

These signals:

• are not financial advice
• are not investment recommendations
• should not be used as the sole basis for placing live trades

Users remain fully responsible for their trading decisions.

This platform is purely theoretical and designed for educational and practice purposes only. It does not constitute real trading, investment advice, or financial guidance of any kind.

All content, tools, analyses, and materials provided on this website are intended solely for learning and theoretical exploration. No real trades are executed, and no actual financial outcomes are generated through this platform.

Disclaimer: None of the theories, concepts, strategies, or content presented on this platform should be applied or used in real financial markets. The information provided is strictly for educational purposes and does not represent actionable trading or investment advice.

As this platform does not involve real trading or performance of any kind, performance-related claims are not applicable and cannot be considered a valid reason for requesting a refund.

Upon subscription activation, users receive access to educational content to elevate knowledge, analysis, and related content.

Access to this content constitutes delivery of the service, and refunds outside the 14-day refund window cannot be granted.

We reserve the right to deny refund requests where there is evidence of:

• abuse of the refund policy
• repeated refund claims
• attempts to exploit the service during the refund period

Refund requests must be submitted through the official support channel listed on the website.

Requests submitted after the 14-day refund window will not be eligible for a refund.